Now you can communicate with your doctor's office at anytime, from anywhere. All you need is a Web browser and a connection to the internet.

Frequently Asked Questions

Why do a webVisit?
A webVisit^® helps you seek care from your doctor when you have a non-urgent medical need. You will be asked a series of questions about your specific concern. Your answers will help your doctor provide you with the best possible care–and may save you a trip to the office.

Will I be charged for using this service?
Administrative services, such as scheduling or changing an appointment, are free of charge. For an online medical consultation, or webVisit, you'll pay the same out-of-pocket amount as a regular face-to-face office visit. There's no charge for the webVisit if your doctor determines an office visit is needed.

Is my privacy protected?
Unlike e-mail, a RelayHealth^® message from your doctor's office uses secure technology. Only you, your doctor, and your doctor's authorized staff have access.

How do I get started?
It's easy! Go to bcbsfl.com and click on Members, then e-Medicine.

Blue Cross and Blue Shield of Florida, Inc. (BCBSF) has entered into a vendor arrangement with RelayHealth^® whereby RelayHealth has agreed to provide secure communication to BCBSF members and participating physicians. BCBSF has entered into this arrangement to provide a value-added service to its members and participating physicians BCBSF cannot guarantee or be held responsible for the quality of services provided by RelayHealth.