In response to member feedback, MyBlueService^SM has a new look and easier navigation. We’ve also partnered with some of the best online health and wellness resources to provide members value-added interactive tools and features.

One user-friendly feature includes prescription shopping by pharmacy. This new prescription shopping tool compares drug prices from selected pharmacies and helps manage member’s prescription drug costs. Members can now:

• Compare drug prices at their favorite pharmacies
• Find generic alternatives and see how much money they can save
• Save time and refill their mail-order prescriptions online

Other enhancements include:

• A redesigned home page displaying quick links to help members find a doctor or hospital, check claim status, request a new ID card and more
• Customer service capabilities that allow telephone representatives to log in to MyBlueService, and in real-time see exactly what the member sees
• Search functionality
• A site map
• Frequently asked questions

The enhancements to MyBlueService will also promote resources to help members seek appropriate care for conditions and illnesses, understand their benefits more fully and maintain overall good health.