January 2009
Blue Receives More Recognition and High Rating

"Blue Cross and Blue Shield of Florida’s retail health program provides integrated care management programs and services that offer meaningful care interventions across a member's health spectrum––from wellness to condition management," stated Dr. Richard Cassidy, BCBSF vice president of medical management.

The latest 2008 scores are out. As a two-year winner of the J.D. Power Associates Award, we’re adding leader in disease management programs and physician satisfaction to our list!

Disease Management Purchasing Consortium Recognizes Blue Programs
We have been recognized recently as providing one of the "Most Effective Health Plan Disease Management Programs: Statewide Health Plans, 2008” by the Disease Management Purchasing Consortium. The award identifies our innovative health plan strategy of utilizing interactive print and voice technologies to continue to focus on behavioral change, cultural competency, and prevention of racial disparity.

Disease management includes over 30 illnesses and conditions such as depression, asthma, diabetes, multiple sclerosis and cystic fibrosis. Members have access to information, telephone and online support to help them monitor their disease and understand treatment options in order to make better-informed decisions and follow the prescribed care.

Physicians Rate NetworkBlue Higher Than Competitors
NetworkBlueSM was rated 60 percent in physician satisfaction, which is a 15 percent point lead over our competitors. The survey was completed with an independent online panel of more than 300 physicians who also participate in our competitors’ networks. Why does this matter? According to experts, health care happens between a patient and their physician, and whichever health plan gets that right will be successful.


For questions about programs, products or services, please contact our Agent Service Center
at 800-267-3156, or your local Blue Cross and Blue Shield of Florida sales representative.

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