The National Committee for Quality Assurance (NCQA) has awarded the status of “Excellent” to our commercial BlueCare^® plan. This is NCQA’s highest accreditation given to plans that meet or exceed their rigorous requirements for consumer protection and quality improvement.

The accreditation is based on three scores:

• Management of its clinical and administrative systems in areas including quality improvement, consumer protection and service
• Healthcare Effectiveness Data and Information Set (HEDIS) which measures performance on important dimensions of care and service
• Consumer Assessment of Healthcare Providers and Systems survey (CAHPS), which evaluates member care satisfaction

BlueCare for large employer groups is an HMO product offered by Health Options, Inc. (HOI), a subsidiary of Blue Cross and Blue Shield of Florida. BlueCare offers:

• A full range of benefits for hospital, physician and other medical services
• Preventive care, such as routine physical exams, well-child care, immunizations and health care screenings
• Predictable costs through pre-determined copayments for most covered health care services

We strive to deliver a superior experience at point-of-care for our members, as indicated by this high NCQA rating.